To whom it May Concern, I have been dealing with bad service at Onplan Medical Insurance, Last Month I decided to cancel my Policy with them. Before I send this to News paper and Radio stations of South Africa, I want my full refunds. I never use the Medical Aid since the day receive the card. They ...
Just want to take time to thank Emmanuel after my complaints to have really gone extra mile to assist, i received new card (will test tomorrow if it works lets hold thumbs) has taken the time to take up my claims and send it to the claims department lets hope all gets paid out quickly. Just one ...
I struggled with a variety of queries and complaints for over 6 months and recieved computerised responses promising agents to call me back and one day Mr Misser gave me a call (we had a good laugh over my disbelief that a human had made contact with me). Praval assisted me with everything within ...
I just want to say thank you to Shivanee Dayanand from One Plan Medical Insurance for always going that extra mile to help resolve any query i have. Whether it be claims or just general queries, she has dealt with it speedily and effortlessly. Shivanee has always kept me updated on the progress of ...
I am so fed up with One Plan - have had problems with them before and now this is the cherry on the cake - this is the 3rd time they just taking of money off our bank account - I AM SO SICK OF THIS OFF A COMPANY THEY ARE!!! I faxed a letter to cancell my policy middle November so it will be ...
Beginning of the month I wanted to cancel my policy. A consultant contacted me, promised better service& gave me his direct email, to deal with him in future when I need assistance. A week later I had a casualty. I emailed my invoices for claiming&used the "Self-Service"portal to ...