My medical is suspended without a reason why. i have requested for explanation so it can be fixed and till now nothing or nobody has contacted me. I really dont know anymore what to do ...
I've been trying since Monday to get a hold of anybody at this place to cancel my policy. I've emailed them twice and called a few times, I'm not sure what more I need to do to get a response?? This is pathetic service and just another reason why I'm cancelling! Won't ever recommend this company or ...
I've been with Oneplan for 2 years. When I signed up I went on the Core plan because I don't have any serious health issues. My biggest worry was unplanned pregnancy. I made sure to clarify (over 2 years have passed, I don't know who I spoke to) that if I did fall pregnant I could upgrade my policy ...
Once again One Plan has given me terrible service, I have logged a claim over 3 weeks ago and have still got no response. Every time I send an email I get no response. This is the second time I have had this problem and will take my business elsewhere where my business matters. I have truly had it ...
After diligently paying my monthly subscription on time every month thinking my family was covered for medical Insurance to find out that One Plan NEVER allocated my monthly payments to MY portfolio and THEY decided to CANCEL my policy without informing me!! But thats not all folks... Then I send a ...
Called into the call centre again to clear an issue that has been ongoing since the 14 Jan 2013. Praval Misser answered and we went through the whole routine of name, ID etc and the phone went dead. Surprisingly he called me back and we continued to sort out the problem, which not even his ...