I called Oneplan regarding my issues with my policy that i have with them which i was angry at the service i got, but their Agent Themelihle Mlambo made me to understand my terms and i was very pleased with her excellent service, which made my day an excellent one and now i can even recommend my ...
Oneplan had taken money off my banking account and I had spoken to Thabang who is the supervisor there. he assured me that they would return the money into my account after he would send me a form to fill out. To date I have not received theform or my money. I have emailed, called on numerous ...
Following my complaint last week, I was contacted by Thando Qobose who went out of her way to resolve the issue with my OnePlan GP claim. Thank you Thando for your efficiency, friendliness and great customer care. ...
I logged a request to Oneplan and within one day Thando Qobose replied and helped me with my request. Thank you Thando for that, as I thought it will take for ever via email to help my with my request. Looking forward now for another request! ...
Good day having to deal with loosing a beloved pet suddenly, can be very traumatic. Suddenly, once you have to claim from pet insurance, one is daunted by the process of paper work and the emotion with re living the traumatic events. Dealing with Oneplan Medical made it better, but more in ...
After 21 days of confusion and disappointment I managed to reach one very special employee at One Group by the name Brink. He had sorted my problem which I have been battling with for more than 21 days, in a matter of minutes. I was refunded the full amount within an hour of our last conversation, ...