Tried to reset my pin for days - Error message "Card could not be validated" but nobody could find the problem until I ask to speak to the Manager - thats when the Team Leader Thando came and sort it out - must say ver professionally as well. well done Thando!!! ...
I am really frustrated by this company, their service! They have this CRM thing when send an email, or claim sends you an email telling you that a CRM has been logged and a person allocated to your claim OR query. Then low and behold about 15 mins later, it send you another email telling you that ...
I spoke to one of their consulant onthe 1 decand cancelled it on the 15 jan via email to nkululeko and he is no longer an employee of them and i asked for a cancellatio letter that states that i cancelled the policy and they said they cant because their IT people said they dont find the email that ...
This they just want to eat your money and give you when you want to claim they give you the run around. it was easy for them to debit me twice but when i want a refund they want to send me forms to fill when they are the one in fault. word of adv. if they debit you ywice you better phone them as ...
I have been debited with double debit orders for two month in a row and both times the debit orders have been way more than the orignal amount. The reason for my complaint is that because of these incorrect debits I had not budget for, there was not suffiencient amount of money in the account and I ...
Hi this mail is to compliment thando qobose for the way she handles she job and for the service she renders all quires and claims that she as got from me was resolved and she is always following up on your case and makes sure that everything is done right the first time she is an asset to her ...