THAT GOODNESS I HAVE CANCELLED MY POLICY!!! I have been with OP for a while now with continuous up's & down's! Holding for at least 20 minutes just to speak to someone? And then no one can help or no one can transfer. How does this business work? This was now the last straw. Firstly, they ...
I bought The One Plan Elite Hospital plan at R719 for my wife and I because we thought it was good value and what we could afford. The Plan started effective date 1/4/2013 it's now June 2013 and I have received a notice that the premium will increase as at 1/7/2013 to R878 (that's 22%). 1. is this ...
I am highly irritated and annoyed at the poor customer service that One Plan provides to people!!! Firstly, the original policy documents sent through to me was not even correct - I had to advise the consultant that the premium stated on the policy was not what was stated telephonically and then ...
Great service from Thando was recieved after I had an issue with a faulty card. Friendly, efficient, kind and helpful. Best service I have received since I joined ONE PLAN. I will definatley make a point in dealing with her in future for any queries. THANK YOU ...
Oneplan medical aid receives my money by debit order every month, but does not pay out my medicine claims - which is repeat (chronic) medicine. I have upgrade my medical aid and for over a year now I pay R731.00 instead of the R638.00 that is the normal fee on the Elite plan. The reason why I did ...
Im by these people Oneplan, cancelled with them but they keep on taking money on my account called many times somebody please contact me urgently. ...