I took out a consolidation loan with Old Mutual Finance more or lea year ago. My problems started when I resigned June 2013. I informed Old Mutual many times that I will pay the loan as soon as my pension package is paid out. They kept on calling to enquire and I kept telling them I am still ...
In July I got a call from an Old Mutual consultant who offered me a policy. I told him that I was more interested in a unit trust. He then gave me different options that Old Mutual had. I then said that I was still comparing different unit trusts, but I would not be taking one immediately. He then ...
I requested a full disinvestment on my max investment policy and i still wanted the policy to go on and not cancelled. on the disinvestment form i cleared marked full disinvestment and for premiums to continue. when i called the contact centre they advised me that some one in back office was ...
Me and my heavily pregnant wife walked into Old Mutual's Phumlani Branch in Tembisa and the receptionist told us to have a seat and we will be help by the consultant in cubicle 10. There were more than 3 consultants working there and only one was actually doing all the work. After waiting for more ...
I want to warn the public to think twice by taking any policies from Old Mutual. The first policy I took out for my mother in law. They changed the name to someone I do not now. To change this is a total nightmare!! They do not have the original documents which we signed and lost all the paperwork. ...
I surrendered my policies and still the stop order is running. I requested a refund on the 27th of August and submitted all relevant documentation but no word from Old mutual. If I struggle to get my refund from them how will I be able to claim for a funeral policy. When will my money be refunded ...