I would like to compliment Faheema Adams from the Unit Trust Service Centre on her efficient, friendly and courteous service. I called in w.r.t adding money to my standard investment and I always get nostalgic when calling any Call Centre because that is the general expectation these days. Not only ...
The below mail sent yesterday will be self explanatory... Hi, The mail below was sent yesterday and still no response. This is the second time this year I have used the 'Contact Us' link from your website to get an email address to do an enquiry. The previous time I also did not receive any ...
My mother worked for 35 years and eventually retired in 2009. Old Mutual sent one of their agents Mrs Bester to discuss her retirement fund that was with the government, long story short, she decided that she wanted to invest her pension fund with Old Mutual instead of keeping it with the ...
I would like to thank Xolani Moyo for excellent service he provided. Not only was he very helpful but he kept me updated from the first time I contacted Old Mutual. Keep up the good work! Thank you. ...
Last week I complained about money being debited out of my account without my consent. Later that day, I received a call from Old Mutual to inform me that they had received my complaint and would investigate. A couple of days later, I was refunded the full amount followed by a call to confirm that ...
I am a client from Old Mutual for almost 19 years paying my premiums on time by debit order. Early this year I found a letter from them stating that my policy has collapse due to debitorders that did not go through. Immediately phone Old mutual the following day and i was told that the policy was ...