I took a policy for my Daughter who is over 21 years old with her own premium, and her daughter was supposed to be under her and share the same premium but I have been charged premium for my grand-daughter (who is under 4 years) as well- the same premium as my daughter. I called and spoke to Mr ...
On the 16/08/2013 and 14/08/2013 I received emails that my query has been resolved and I will be refunded R150 for the bad service from Old Mutual. Well I received the refund however I contacted the call centre to confirm why an debit order went off on the 26/08/2013 when my debit orders are ...
I cancelled a policy on the 21st August and was surprised when my account was debited for the same policy yesterday. I tried to call the call center but after holding for an operator for more than 15 minutes, I hung up and sent emails, and only got the auto-mated response. What I fail to understand ...
I have an enquiry about the financial advisor Mr Abongile Mbusi who was helping me to get a policy, at first things were ok, gave a quotation for R341 per month (SEE ATTACHED QOUTATION) which seemed reasonable and arranged a nurse to the required tests but kept on pressing me for my account details ...
You are yet to accept my "changes" and I didnt even sign to accept those changes BUT you went ahead and took the money even for the additional benefits, funny how you operate cause I know that should I have a need to claim you are going to pay out only on the old cover, I want my money ...
Hello, i went into Kuilsriver old mutual branch to apply for debt counseling and they told me they will refer someone to me and yet im still waiting and then last week i applied twice on old mutual's website to be called and yet im still waiting. i would not apply for something that i do not need, ...