I'd advise anyone to go and carefully review your policy. After a call from a call centre agent, concerned about my savings and trying to bump up my installment, I got suspicious. He claimed after saving for six years, I had very little funds available. Further investigation led to me understanding ...
SUPPLIER Old Mutual Rfa INDUSTRY Insurance BRANCH / AREA Call Centre COUNTRY South Africa TIME / DATE 13:50 Fri 27 Sep PERSON RESPONSIBLE Aleema Holland CUSTOMER KeleMilanzi View all reports by user 1 3 PROBLEM Call Centre!! email reportpost report 0 view customer feedback rating & analysis ...
I have a personal loan with Old Mutual. I have never missed a payment, I am not in arrears. Each and every month, I get a SMS that my Debit Order was denied and I have to phone them immediately. I do this each and every month, explaining that I do not get paid on the 25/26 but 2 days before the end ...
On the 17th of September I sent old mutual a letter requesting to cancell my investment and 3 days later after I received no response i called the call centre and the advised me to go to the nearest branch as they will be able to assist me quickly and that the payment will take 2-3 working days. I ...
I emailed an application for a disinvestment on 22/9/2013 to [Email Removed] I received an automated response with a promise to respond within 24 and 48 hours. The tracking no. for the email is CCC6055650. To date i have not received any response and i really need the money. ...
We are very unhappy about your service old mutual because you are us from our fathers 2/3 retirement investment. Today when we come to you with the deceased information so we can get out whatever is left from the amount of R72 938.08 he invested you are telling us there is no money to be paid. My ...