I have sent two emails requesting assistance, all I need to do is change me D/O details in time for 27 November deduction. No-one has responded. HS9455096 is my reference, but all I have subsequently received is a request to complete your customer survey. I am on my way doing that right now. ...
I would like to inform every one that I will not take up ANY policy with Old Mutual EVER AGAIN. My Reason: I walked in to the local branch and I could not do a part withdrawal and the "premium holiday" in conjunction on the same day, I had to do the withdrawal and then do the holiday on a ...
I called Old Mutual last week to cancel the retirement annutiies with as I need the money for an emergency with SARS. The consulant sent me all the application form and all the documents required to process the claim. After I sent everything through I called to check if everything was in order the ...
Good day please not that I have opened a family cover for my family years ago and covered my family. my spouse pass on the 11-09-2013and I submitted the requested documents to Old mutual. when I do follow up I was told that my claim wont be paid nor refunded because the deceased was insures twice. ...
I went to the branch to get a paid up letter, i arrived at 15;16 during my arrival the were four customers sitting and four of old mutual employees.only one was helping all this customers three were talking so loud about their personal life and laughing without a care, i joined the Que and sat for ...
Called Old Mutual claims this morning to follow up on details of claims paid out on the policy number 8646234, as i am now also executor of the estate, as well as beneficiary on the policy. All i wanted to know was the details of the payments made related to the estate, and this Raiza person kept ...