I have noted with concern that while Old Mutual is increasing becoming innovative in terms of product offerings and services, they still ignore one important detail about their South Africa Market. Firstly they have now offered infoSlips to all existing clients, but these dont work if you dont have ...
I took an Old Mutual funeral cover and an investment in 2011 for myself and my sister who is not South African. The person I was signing up with did not tell me that Old Mutual does not cover non-South Africans. So I have been paying for this funeral cover since then, and then I receive a letter ...
I contacted the call center of old mutual in Oct to cancel a security session between myself and another party. I had no more obligation towards the other party. The call center advised i must get a written letter from the other party to cancel the security session. The same day I got the letter ...
My husband passed away 1 September 2012. To date the retirement annuity seeded to me has not been paid out (I was told it would be paid in 2 weeks). There have been numerous obstacles, which Old Mutual seem happy to accept without trying to solve the problem. They submit incorrect info to SARS, ...
I asked Old Mutual to payout my money that was paid under RA last year and during May 2013 I did request them to payout but still today nothing has happened. I don't know now what I should do for me to get my money back. ...
Ongeveer 5 jaar terug het ons 'n polis uitgeneem deur Francois Joubert van ons lokale kantoor. Die polis moes oorspronklik van ons spaarrekening afgaan, na vele pogings van ons kant om dit te verander na ons lopende rekening en nodeloos om te se dit het nooit gebeur. In 2011 het dit pois nie ...