I have sent 2 emails regarding changes to my policies. I received acknowledgement of receipt and a promise to contact me within 48 hours. The first email was sent more than a week ago. I am still awaiting a response. ...
My 60 year old mother has an investment account which has been consistently losing money. She asked me to phone and pull out the investment as she cannot afford to be losing money so I called the call centre in Oct. I was told the send the relevant documents which I did on 9 October according the ...
On the 26th of October 2013, i had a debit order of R500 from my savings account. I am not sure for what its for. I only have a funeral cover and investment plan with OLD Mutual which both debited on 29 October 2013. BUT I really need to understand what the other debit was for. REF NUMBERs ON ...
Hi there i submitted all the documents to old mutual 0n the 30/06/2013 for a provident payout due to company I was working for closing down. now its been its a 5th month now no communication at all. every time me and former colleagues make a call we being sent from pillar to post> considering ...
I have a study plan for my child I called 2 months ago to update my banking details and was advice of the consultant it was updated. I requested the updated docs to be emailed to me still waiting. I checked om my statement this morning that they have not deducted the premium after I updated all of ...
Good Day My Dad has a few old Mutual policies and he needed to find a local old mutual branch to get some updates with regrads to his policies. I tried your call centre which is beyond fustrating as you hang on to speak to a consultant but the options does not allow you to get that far as it keeps ...