I spoke to a consultant about my query who then transferred me to the customer service. I was transferred to max investments section and spoke to Rashid Issacks. I did not get the necessary feedback, He asked that I speak to another section (fairbain Capital) and then call him. I asked why he ...
I find OLD MUTUAL as not being fair, i joined a funeral cover with them and i know i have a right to cancel the policy at any time when i feel i dont need it anymore, instead of just cancelling my policy i was told to bring a proof of residence, bank statement and my salary advice, this is a ...
More than 3months ago one of the Old Mutual consultants made me aware that I have 2 policies with them&i only had knowledge of one. Upon further investigation found out that one of their employees by the name of Constance opened up a policy in my name without my knowledge. I have never spoken ...
On the 7th of Jan 2013 I went to Old Mutual Promenade branch to enquire about a restructering of my loan. I need to restructure payments on this loans because i simply cannot continue with the current installment. The lady (2nd in command because the manager was on leave) took my details and ...
Last year December my husband and I went to Old mutual in florida to change our FICA information when we got there we were told the system was offline which was understandable. We went again this Saturday 12/01/13 the lady told us that the person who changes customer's info only comes on the first ...
Phoned for info on nearest branch where I can get MY money. Call centre's could be on the moon. They have NO IDEA about any places. AND I can't phone the branch itself to ask for directions --must just head out and find parking SOMEWHERE!!! ...