My daughter has just lost her husband tragically at the age of 44. He had a life policy WITH Old Mutual, thinking that it would cover her immediate concerns whilst the estate was being finalised. Firstly they lost or misplaced all the paper work that was sent to them which is stressful at best for ...
I had been with them for over 5 years and they just cancelled my policy without notifying me... on the 25/11/12 I noticed that my debit order ddnt go through, I personally called them when I come back from my vacation on the 18/12 which they ddnt give me a valid reason as to why it didn't go ...
I have changed employers. And I thought it good to inform Old Mutual about this event that might affect claims if I might have to claim from them in future. But they have manged to egnore me after four calls I have made and a letter I faxed to them. I wonder what kind of experience my children will ...
On the 19th of November 2012 I made an enquiry to Old Mutual regarding cancelling a policy I have with them and asking what the process is for refunds. On the 10th of Dec 2012, I received a response informing me which documentation I needed to submit to facilitate the process, I forwarded all the ...
My father was our hero, our friend and our biggest supporter. You know how sometimes you wonder what will become of you the day they pass away? That is the nightmare that we are living in. My father, Wessel Johannes Scholtz passed away April 2012 leaving behind my sister, brother and I. My mother ...
I applied for life insurance and was assisted by Ms Cindy Nkewana on the 6th of December she sent me documents to take to the doctor for a medical report, I visited the doctor on the sameday. Weeks went by and she was not answering my calls. I sent her e-mails and she will say she's in meetings and ...