I called on Thursday, to follow up on a request that was submitted on the 22/01/2013 already and had no joy getting it resolved. Eventually, Agatha called after i requested feedback, after numerous calls to the call centre, who is not very helpful, btw! Agatha got back to me the same day, with ...
My mother passed awat in december 2011, she had a retirement annuity policy with old mutual that she made me 100% beneficiary of. Ive been busy with this claim since last year faxing and sending through everything they requested of me. Then they sent me an e-mail about another child that was ...
More than a week ago, I spoke to Sherrilee from their legal dept and arrange payment, everything went ok, and she even told me that she contacted the lawer and confirmed that the judgment and garnishee order will be stopped. Then when I made the payment of R30 000 on the 28th of Jan 2013, she was ...
My dad who is a pensioner was trying to get a quote for his car, we are appalled at the attitude and treatment of your representatives. Firstly Thato was rude to my dad, forcing him to give him his banking details. Like I mentioned my father is pensioner who need to his funds before committing, so ...
On the 22nd November 2012 I submitted claim forms to Fairbaine Capital to claim for a policy that my deceased father had with them, I was advised there is no turn around time for this sort of thing but we are now heading toward 4 months and I find it had to believe it takes this long to pay out the ...
I have a huge concern with regards to the service that OM is using to their customer. My only concern is how many people goes through this type of service and do they do it on purpose just to rob people money. I have a policy that has matured and I receive letters that I have been informed and when ...