We received a phonecall from Old Mutual stating that we could cash in our existing policy and reinstate the policy after payment at an additional monthly fee. We were asked to email all the necessary documentation and did so on 25 February 2013. After not getting feedback from Old Mutual we phoned ...
Old Mutual Inquiry --CCC5394647-- I just do not get any feedback. Can somebody please get back to me. Thank you. Renaldo van Eck 083 797 4344. ...
Please can someone have the decency to give me a call and let me know what is going on with my policies. I have logged a query beginning of this week and so far no one has contacted me, all i get is e-mails which does nothing but confuse me even more. According to my knowledge your systems only ...
All documentation for transfer of funds to Living Annuity completed before 1 March 2013. Other Service provider submitted all relevant documents by 6 March 2013. Proof of this received. OM by name of Nizaam claimed OM has not as yet received the required documentation and can't assist. ...
I have submitted a claim to old mutual, with all the required documents attached three weeks back. When i phone to find out the progress the lady at the call cente tells me they do not have a turn around time for hospital cash back claims, they just take long. When i was taking the policy nobody ...
Changed banks and all paperwork was sent through to bank to do debit order switch. 1 Feb Old Mutual debited someone else's account failing to tell me that my policy was now in the arrears. Get a letter towards the end of Feb asking me to pay the money back or they would double debit. Still no ...