Once again Nedbank succeeded in making me a very unhappy customer.. so much for "customer service". I made a payment arrangement with their credit card complaints division in October 2013 just to be told that arrangement was never made. They make as if i'm the. They say their calls are ...
I would just like to thank Nedbank for the speedy service they provided with regard to the Surrender of my policy. It was concluded and payment was received in only 1 week. This is the type of service that makes me happy to be a loyal Nedbank customer. ...
I have send an email on the 26/11/2013 as my first request to amend my policy and give me a quote and to change the annual premium to monthly premium. On the 28th I send the email again. On Friday the 29th I phoned Nedgroup as there was still no response to any email. The call centre assured me ...
19 nov i went to nedbank rosebank to move an investment to thelinked cheque acct for payout the next day.sales refer me to enquiries. enquiries said the account is dormant and can only be changed with a cash pay in. I actioned this at the teller and then released the funds. the next day i came to ...
I have settled my Nedbank loan in November 2013. I did phone the loans department and they confirmed that the debit order will be cancelled and that the account is fully paid up. BUT, yesterday the 2nd December 2013, they ran the debit order again. Is it so difficult for this bank to do things ...
Just spent at least 10 minutes on the line after navigating through a labyrinth of consultants to get some assistance. I sent emails to [Email Removed] stating the nature of my incident relating to my insurance claim. I have a scratch and paint insurance with you people and none of your consultants ...