I was requested to rate their service from 0 to 10 (best). Having had poor service I rated them zero & requested that they contact me telephonically. Instead I only received pointless SMS's. ...
I upgraded my Vodacom contract to a smart standard contract R390 pm on 27 Nov 2012 which was advertised in the Nashua brochure as receiving a total of 250 min pm. Up to date i am only receiving 190 min on my contract since December 2012, my 60 weekend min is not reflecting from Dec 2012 and after ...
I walked into the Nashua offices with my bank card ready to cancel my contract that I signed up for on Tuesday. I was assisted by Tshiamo and his manager (Yeog- don't know how to spell her name). The service that I had received from the agent at the vodaworld branch was appaling and left a lot to ...
I have phoned that call centre over 10 times to try and find out why my account says I have used up x data when I have actually only used up x-y data. I speak to one useless consultant after another, each saying they will speak to the technical data people and call me back. On my last phone call I ...
Due to being unemployed my account was handed to the legal department. After finally getting a job again, I started paying companies that I can get hold off on the telephone first (unlike Nashua Mobile). I recently settled 90% of my debts and I am still struggling to get hold of anyone in the ...
I travelled overseas to thailand and knowing once that i got done with a R8000 bill i turned my mobile network off and only connected to wifi. I have now received my bill and on the 2nd of Jan i have been charged R2050 for 6 minutes and 45 seconds. is that correct? How are you able to charge ...