I have signed up for the Mweb 6 month contract where you get two months free. I have requested to have my line migrated and was told I can only do so after the first two months I then applied after the first two months and after I have completed my forms and received confirmation that my forms was ...
I have been with mweb for nearly 6 years, having a mtn dongle that i purchased threw them. In December my children got I pads and we got more active on downloading. After recieving a bill of over R4000 we obvouisly wanted to upgrade to uncapped Internet that everybody could do so without a problem. ...
I've tried contacting MWEB call centre for tech support and ended up holding on for ten minutes listening to a voice recording being repeated over and over again. Quite frustrating... to say the least. I've call before and logged a call regarding my ADSL line. Ref: mweb 1109604 Ref: Telkom ...
I called mweb tech support because my adsl has been offline for the past day and its not telkom's fault. After waiting for 20 mins and listening to a broken phone message that keeps looping. A very unfriendly unwilling person picked up the phone i explained to him my issue in detail he said he ...
I am an MWeb customer and pay R900 per month for a 4Mbps line. My wife and I are avid gamers hence the need for a fast internet connection. We have been phoning MWeb at least twice a month since the beginning of 2013 complaining about low download speeds as well as high latency/ ping. When we are ...
I've sent various emails asking about my account with Mweb that was supposed to be cancelled seven months ago and I only get automated response saying that they will look into the case but they don't get back to me... This is very frustrating. ...