I am utterly socked by the pathetic excuse Mweb refers to as service. They where quick to make promises when getting me to sign up for the all inclusive ADSL package where they manage your line and Telkom support when required. Now when I needed it, the support is nowhere to be found. My original ...
I have tried on numerous occasions to get hold of our account manager with no success. I have phoned other departments at MWeb and they have tried to get hold of our account manager also with no success. We have received a bill from MWeb now and are still dissatisfied with the service. 1. I am ...
I complained to abuse regarding a multitude of inappropriate mails I am receiving. It took 2 mails to get the automaton to acknowledge receipt. After investigation I received another robotic message see below Good day This is an Auto-Response and may be the only response you receive. The staff on ...
I would like to say thank you to MWEB for great service. I took out a CellC contract with them and got Instant service and a great product. It took 2 days for them to deliver the package and was able to connect to the internet in shortest time possible. Thank you ...
I've in the past communicated with Mweb that there are issues with the Junkmail protection. Now I find that even though I've added an email address to be blocked it still ends up in my inbox. That is pathetic, seems like a bunch of amateurs running the junkmail functionality! ...
I HAD SWITCHED TO MWEB FOR MY UNCAPPED ADSL ON MY TELKOM LINE, YESTERDAY I RECEIVE AN EMAIL THAT I AM ABUSING THE INTERNET 1ST WARNING, THE REASON WHY I TOOK AN UNCAPPED PACKAGE IS BECAUSE IT IS UNCAPPED, WHICH MEANS IN MY UNDERSTANDING I CAN USE AS MUCH INTERNET AS I WANT.I AM ALSO CURRENTLY ...