Almost a year ago mweb notified me to change my email account password because it was to easy. The moment I changed my password all my account settings changed as well. Ever since the password change I can't log onto the mweb mobi site, setup my emails on any smart phone/device or setup my emails ...
I had lodged a query on my account on about 2013.04.11. The person I talked to told me I would be contacted in about 24 to 48 hours. On the 16 th, Tuesday, I called again as I received no feedback. The person I spoke to, Brent, told me that the matter has escalated and that he insures me that ...
I tried to migrate my ADSL to Mweb and was assured it would be simple and would be done quickly. After filling in their numerous forms, and being told that I had to start paying for a data subscription in order for them to do the migration, I waited for the account to be migrated. A week later I ...
I cancelled my ADSL with effect of the end of April. This was done and confirmed in march. I checked my Billing online and there is an amount of R199 being charged for May's ADSL. I sent through an email on the 9th April and the reference is 20130409001587 querying this and no one has got back to ...
Since Monday 15 April 2013, my Mweb internet quality as fallen so much that it has become almost useless. I play online games allot and do allot of downloading, but recently i can't play a online game because my ping is so high that my player freezes in-game. who in the world can play with a ping ...
I was a satisfied customer of ISP mwebb, having 1 account in JHB and and a second ISP account with another provider. I decided to enquire as to move the second account over to mwebb, the account was set up and documentation for my signature was forwarded to me for signing and returning, with a copy ...