I filed a claim as soon as I was able to, making sure the company receives all that is required from myself, which being documents scanned mailed and registered mail to the DMD offices. When I called to query my claim, firstly this was not registered however the mail was read by dmd a day after I ...
My son had a motorbike accident on the 8th of December last year. From the beginning it has been a nightmare to deal with Mutual and Federal. It took them over a month just to give instructions to Basson's panelbeaters to commence the repair work. The bike has been returned twice already with ...
I had a car accident on the 28 feb 2013 some guy bump me at the back on the high way m1 to pretoria so he submitted my claim to his insurance so yesterday 19 -03-2013 they reply saying "wop" Good day Kindly be advised the file has been received by liability department. Please note the ...
In September 2012, I was involved in a car accident, where the third party involved was at fault. The third party took responsibility to repay the access I had to pay. My car went for repairs, and I paid the access of R2750 so I could get my car back. The third party said he could only repay the ...
I am so disgusted in the lack of concern that M&F shows towards its elderly clients. i asked if they could arrange for an assessor to come an inspect the vehicle of their 80yr old client and they could not step over and above the "rules" that its the owners responsibility. Shameful, ...
On Sunday morning 10/03/2013 I found my car with no wheels, mags, mudflaps and even bolts were. I called the M&F call centre that same morning who confirmed that I first need to get a case number from SAPS and then submit my claim on Monday. I submitted my claim Monday morning and I am still ...