Good Day. I've spoken to Mutual & Federal Claim Service 3 times now. Apparently my claim number (121417271) does not exist, even though I confirmed it with Mutual and Federal 3 times now. Terrible system, with incompetent employees..>!! Typical with Insurance, easy to take your money, but ...
MUTAL & FEDERAL!!! MY EXPERIENCE WITH THIS PATHETIC COMPANY STARTED LAST YEAR IN OCT 2012 IN JUNE 2012 I PURCHASED A HOUSE AND HAD IT INSURED WITH M&F IN OCT 2012 WINDS BLEW OFF THE SOLAR PANEL AND I PUT IN A CLAIM . THE QUOTE WAS SENT AND IN THE QUOTE EKSOM WAS GIVING A REBATE OF R 10700 ...
All requested documents have been supplied but still awaiting this claim to be paid out. Incident occurred in December- 4 months ago!!! I am also a client of M&F and will be cancelling due to the pathetic service rendered!!! ...
On Sunday 31st of March I ran into a pothole which damaged 2 wheels at the same time. I called mutual for assistance and they assigned "Life tow" to come assist. There was never I claim number provided and I was left to find my way home. Tuesday my car was delivered to Brooklyn panel ...
Incident occurred on the 17th Jan 2013. Required third party claim forms were filled in with the required documents and sent to M&F. It is almost three months since the incident and I am yet to recieve any feedback from a M&F representative despite my various forms of enquiry. I have sent ...
A client of Mutual and Federal bumped into me on the 5th of March 2013. All documentation required to be submitted by myself to M&F was submitted within two days of the accident. The best part is that a month later i have still not heard from M&F. A claim number has been generated and still ...