I would like to commend Donovan for his hard work and great turn around time. He managed to settle my claim which I have sent for quite some time. When it was allocated to him he informed me that he will diarize my claim and work on it. I am pleased to say he did what he promised. Keep up the good ...
I am the owner of BTC Engineering, which main business is to build Truck Bodies. We are situated North of Pretoria in the Bon Occord area. We are well known by the leading truck dealers for our high quality en superior service. On 26/03/2013 at about 00:15 our premises was raided by means of ...
I've had to fight for my third party claim fpor months, they're totally unco-operative, they've been pushing me from pillar to post, person to person, taken no responsibility, make empty promises and assure me some way forward just to shut me up. What a way for customer service, i'm surprised ...
Good day I am extremely upset at MandF and Avis. Not only do I get woken at an inappropriate time, at about 7 in the morning, outside of working hours, the vehicle provided is totally inappropriate, and totally contradictory to my conversation with Mutual and Federal (Ricardo), where I specifically ...
Recently had a claim aganst M&F, the final documents were sent and after a few days I called m&f to find out if the claim was allocated to the advisor. Spoke to Phakamile who assisted and allocated the file to the team manager for me, althou the file was still in the new work, he was ...
On the 7th February there was an accident our vehicle was involved in, our vehicle is an old model extra car we have, so was not insured, it resulted in a third party claim. Mr Geel is the client of Mutual and Federal and we are the 3rd party. Initially Mr Geel's brokers dealt with submission of ...