To whom it may concern I have been struggling for almost a month to get some feedback with regards to Claim no: 121400204, Client: KE MACMINN, Policy: 26794905, Case: 1796960. I am the third party and was told to submit a list of supporting documents which I did on 2 April 2013 to [Email Removed] ...
3 weeks ago documents were submitted to MF to do repairs on a damaged vehicle that one of their clients caused. The whole claim process has been an absolute disaster. The people assigned to the claim never respond nor return emails. When I finally got hold of the lady yesterday, I was advised, ...
I have tried numerous times to get hold of the person handling my claim. I have called her on the phone. I have emailed her and she cant return my calls, she can't respond to my emails. I have to take in my car for repairs today and I need a courtesy car. Now I have to delay the repairs of my car ...
My car got written off and within 1 day I advised Mutual & Federal to write my car off which they agreed to. On 17th April, last Wednesday, Johnny requested some paperwork from me which I delivered with 2 hours to his office in Long Street Cape Town. He advised me he was going to pay my claim ...
We recently purchased a new property and had to change our address on our policy that covers my vehicle and the household contents. As I prefer to handle most correspondence via email I wrote to the consultants that assisted with the finalization of the policies to amend my residential/postal ...
I had a claim rejected due to poor workmanship, my second claim they replaced my geyser. I experienced a terrible installation by unprofessional people. I reported it last year end of may, they twisted the story trying to bull me, insurance was cancelled straight away by them and i had to wait 2 ...