My Car broke down on Saturday i called mutual and federal for assistance with towing, one of the consultant told me that they can only come and tow my car if I'm stuck next to the road, my car broke down at home. Was i suppose to push it outside the yard, stand next to the road, look stranded and ...
A client of M&F drove into me on my motorbike 5 weeks ago. I did everything that M&F required me to do and sent all applicable documentation into them for which i received a confirmation of receipt. Since then i have been ignored by M&F. I have called about 37 times with no answer, ...
We were involved in a car accident over a month ago now with a Mutual and Federal insured driver. He drove into the back of us while we were in traffic. We have submitted all the docs to M&F as per there policies and procedures yet our car has not been fixed. This is the second complaint on ...
I have since received feedback from Megan Jordan @ M&F pertaining to my hellopeter complaint, however that is where the matter ends. Seems M&F are more worried about pointing fingers and finding out who is to blame than just sorting out my claim. I have since received an email from Megan ...
MUTUAL AND FEDERAL THEY WANT TURN BACK INTO THEY MISTAKES AND KEEPING SAYING INSTALLATION IS DONE PROPERLY, WHEN THE WATER IS CURT IN STREET MY GEYSER WATER START RUNNING BACK TO THE STREET, THE DRIP TRAY WHEN IS FULL IS FLOWING INTO MY BATHROOM CEILING AND NOT A SINGLE DROP TO OUTSIDE, SO WHAT TO ...
I am a 3rd party claimant in a MVA that occurred on the 17 January 2013. M&F's client caused an accident which resulted in damages to the approx. value of R7 500.00 to my vehicle. To date (3 and a half months later) I am still attempting to get my car repaired. M&F have employed every ...