Error code e16-4. Service suspended. So i call the call centre. They tell me that my smart card has been invalid since 2010 and needs to be replaced. So i ask the guy, how did you communicate this to me? He says they sent a sms. So i ask him to resend the last sms given that he verfied and ...
24 March 2013 at present18 00 multichoice suspended my service because according to the operator my smart card is to old ...
I bought the HD decoder, and since we installed it we had to reboot the decoder on a monthly basis. When you record a channel you struggle to view another, decoder to slow. Multiple updates were done, and we had to reboot the decoder on a weekly basis. Now we have to reboot the decoder on a daily ...
After having to wait on the phone for 15 minutes before my call was picked up, I must say Multichoice has the ability of just people off. For the amount of money we are paying for service, you wonder why Multichoice is not hiring staff!!! People are looking for jobs, the least you can do is HIRE ...
I have contacted Multichoice call centre on Wednesday after my service was just stopped. I spoke to someone and apparently I must get a new card. I had no previous letters to let me know that the card must be changed. On Thursday the service was off again. On Friday I phoned and ask if it can be ...
Today i contacted Multichoice in order to downgrade my bouque. however he had to transfer me to extra view and unfortunately Mongezi Ganila answered my call. There was lots of noise in the back ground when he answered my call and he was speaking, i had to say hello for more than 3 or times, of ...