Our subscription to DSTV's Premium package started in June 2011, and we paid for 11 months upfront to get 1 month free after they had taken their monthly debit order on 1 July 2011. The payment was made on 9 July, and would cover August 2011 - July 2012. In May 2012, we received messages requesting ...
To whom it may concern Would you kindly debit my account as promised yesterday. Please!!! Thank you Neil ...
Multichoice terminated our smart card because they say that we need to swap our smart card for a newer version. They also state that the swapping of the smart card would be effortless and won't cost anything. What multichoice do not know is the hours we've spent on the phone trying to locate a ...
Again on a weekend, only few channels work, this is a repeated problem for months now and Multi Choice cannot resolve, they are quick for payment but poor on service delivery ...
On Friday 24 May I went to the Randburg Customer Care Centre to try resolve the issue with my Xtraview service. I have an HD decoder and a standard definition Pvr. The secondary decoder has been showing a message saying no communication from primary decoder. The gentleman from multichoice assured ...
Hi, I still have not received my refund, below you say the refund process can take 7 working days yet the refund was processed on 3rd May, that is 15 working days and still no refund? I have been waiting 42 working days now for this refund since I was told it would be processed, pls advise when the ...