Why have you charged us R1453.00 for a month's subscription? Changing to debit order was the biggest mistake I have ever made! We paid R375.00 at the beginning of April, then we upgraded from Family to Premium on 19 May, And suddenly almost two months subscription goes off? I did not budget for ...
I am aain appauled by ur service, I ask to change payment dates, and you do your own thing I called this morning and this agent was never on my account, the emaik cannot be found, why do I have to go through this everytime???! My opayment date should remain the 15th and - should be debited for the ...
On 30 April I called the call centre to stop my debit order and to cancel my sevices with DSTV. I was assured that it has been stopped and that the debit order was cancelled. But on 4 May I was surprised to see that the debit order did in fact go through. I phoned on 6 May to inquire as to why it ...
Good Day, I'm an extremely upset client or shall I say ex-client!!! I used to work for Paarl Media where I had the benefit of having a discounted rate for my DSTV services as well as 2 child accounts linked to account. This was deactivated when I left Paarl Media on the 28 April 2013. Since then, I ...
I paid my DSTV account yesterday directly at the ABSA bank. and I only woke up to find that it has been disconnected this morning, what. DStv is ridiculously expensive and we do pay in time, how is it that they up like this. Yo think more money would mean better service. This is nonsense. My days ...
When we activated our account on installation we advised we didn't want the service until the end of the month. They did not disconnect the service as we advised but then charged us for it. It seems if you sign up a debit order they then can take any amount the want and come up with an excuse why ...