Well done DSTV, once again you have debited my account after I cancelled services and yes I have all of the references that your incompetent call center agents have given me! On the 2nd of May calling in to once again request to be refunded money that your "automated system" took after I ...
In Feb 2013, Multichoice debited my account for R1174.08. As this debit was higher than usual I queried it. I contacted the call centre on 24/04 (ref number: 129672015), spent /-25 minutes on the phone and was finally told that I would receive telephonic feedback within 7 working days. On 20/05 ...
EVERY SINGLE DAY IN THE MIDDLE OF A DOCUMENTARY OR NEWS PROGRAM DSTV WILL INTERRUPT WHERE THERE IS OBVIOUSLY NO AD BREAK SPACE WITH ADVERTS WHICH ARE INEVITABLY FOR DSTV. I AM SO SICK AND TIRED OF THIS POOR SERVICE AND BAD TECHNICAL PLANNING. FOR A SERVICE THAT COSTS R700 / MONTH THIS IS PATHETIC. ...
After receiving shocking service last year from DSTV, I opted to use on-line service when connecting my holiday home dstv. I did this on my blackberry and even though I only have 2 decoders under my name, there was a 3rd smart card number. I must have activated this smart card by accident and as it ...
This morning my dstv got cut I've been having a lot of problems with multichoice this month I ask them to change my pay dates to the 20th of everything month so I paid two days earlier which was the 18th so I didn't see the need for my services to be disconnected because the moment I paid they put ...
Being a 20 year paying customer, Multichoice can not expect me to take the time to go stand in ques to change my card after they changed their systems. Multichoice does have my contact details, home address and postal address. Send my new card to me and switch on my service. ...