Good day! I have sent an email out last night about my DSTV not working until now I haven't received any respond, I called last night And some arrogant Collen just transferred my call without even telling me that his transferring my call after I expalined to him my problem, I had to start all over ...
DSTV deducted R1320 from my account. Should have been R695 only for subscription and Extra View. Phoned now to be told I agreed to have 2 decoders working independently on my account.!!! This also after we asked for the extraview to be disconnected from the 9th as the decoder went on holiday. I am ...
Mutlichoice has proven once again that their customers do not come first! I have not received any feedback since logging a query via email on the 15th of May. Instead I call practically everyday and I get told the same thing, I cannot be assisted as they do not have authority to deal with employee ...
I viewed my account balance on the internet, [URL Removed] it states my outstanding balance is 56.66 and I need to pay R600 including reconnection fee of R50. I call the center to understand the charge, and the agent explains the 56r is for services between 26th and 27th. Today the 28th, it has ...
Not only did they provide a bad service from their call centre agents they also double charged me, LOL, I'm sure they didn't want me to write to you "Hello Peter" I'm appalled at the service some of its employees provide to us paying customers. With Multichoice/DStv being a brand that it ...
I am deeply shocked, disappointed and disgusted at the service received thus far. I contacted multichoice on the 23rd May after I accidentally paid in morethan what my montly subscription is. I was then requested to send through my ID copy, bank statement and a letter requesting the refund which I ...