I called your call centre as my dstv TV screen was blank and or it didn't record programmes as requested. I call your call centre and i was on the phone for well over 20 minutes with your consultant and it seems like he didnt know how to resolve my query. We converse for twenty plus minutes trying ...
I have a single view normal decoder. Nothing fancy. Just want to watch tv when i come home from work. For the last 8 months i have been experiencing my dstv freezing and searching for signal in two different houses. I have had them check my cables and my decoder and there is nothing wrong with ...
For the last 8 months (in two different houses) our dstv has only worked sporadically. It will 'lose signal' and then stay that way for up to 24 hours! We have called and complained and gone to service centers and ALL IN VAIN!!! As soon as they plug it in it works (yes it does work sometimes) and ...
Call center is pathetic. Over the last few days it is virtually impossible to get through and when you do it takes more than 30minutes before you can speak to a consultant. We pay a premium for service for poor service and repeats. We need more competition. Disappointed mulitichoice customer. ...
We have been without DSTV for the last 2 days. Just like all the other customers complaining, when you reset the pvr decoder it only shows a blue loading screen and then turns black. I have been trying to phone the call centre and the cellphone number over 50 times during the last two days and not ...
On Wednesday 09/10/2013, I paid my dstv account. As I'm lacking any info on how to pay for box office movies, I paid an additional R100 over in my account. My son corrected me after the money failed to show on my box office account. And he lectured me on how to do this the right way. I then phoned ...