I am currently paying for an extra view that i have not used in over two months now. I have called several times and kept on the line for over an hour in several occasions with no success and I have now actually gotten to a stage where i am tired of calling since no one seem to be able to give me ...
I have waisted R180 airtime trying to get my dstv sorted out, after being told that they will call me after an hour, I AM STILL waiting! The consultant didn't know what to do to sort my dstv out and simply threw my problem to the side! I pay for a service every month I expect service or at least ...
I called the Call-Centre as the picture size keeps changing on different channels on DSTV e.g. Sky News displays perfectly as 16:9 but when I change to BBC Entertainment and sometimes Supersport then the picture is suddenly 4:3. The consultant at the Call Centre told me it is my settings. I had ...
Hi there, My DSTv has been showing a blue loading screen for 3 days straight now. I've tried the call centre twice, held on for 20 minutes without answer the first time, then tried again persisted despite the cost, and got through to an operator after 25 minutes of holding on. Spoke to the call ...
I understand there is a persisting problem regarding the HDPvr's, but after following the advice from an incompetent voice at the call centre where you are taken on a journey to the information central and are urged through various steps which end by pressing "7", my decoder then reboots ...
I have spent 2 Hour (9 calls) been cut off each time sent 2 emails asking for help no luck asked to speak to a manager "she is knocked Off" Supervisor ' She is on Lunch" It is 16H58. I ask if someone will phone me back if I am cut off we do not phone out. I pay for service but I do ...