I phoned Multichoice in mid-Sept to cancel my account. I asked the lady to cancel my account. She wanted to do it immediately, but I had already paid for Sept as my debit order goes off on the first of each month. I asked her to cancel it so that Sept would be my last month. Reference nr for that ...
On Tuesday 08 Oct 2013, I came home to a blank screen on my dstv channel We tried calling all the call centres numbers, but all had a busy signal I proceeded to leave it, with a understanding that there was a national problem On the 09 Oct, seeing that no change had happened, I called the call ...
I called the customer service number on the 6 of October, I was on hold for more than one hour until my airtime was finished. On the 07, 8 and 9th both numbers were not working 0112892222 and 0839003788. On the 10th I called the 083 number and it went through, I explained that the extra view ...
I am writing this as a very angry client as i have paid my dstv on either sunday or monday about 350 and i have been calling call centre on this numbers 0112892222, 012422222, 0860737000, 0839003788 and no response the lines are always engaged, i have even spend about 100 airtime to keep on calling ...
I'm honestly not sure what kind of circus is being run by the good folks at multi-choice and Dstv, Monday 7 October was told to pay an amount of r200 before the 15 October, however Tuesday I received a message saying I needed to pay r509 on that day, I then went later during the same day to pay ...
My Xtraview TV showed a notice that threatened to charge me with a full subscription fee, unless I call DSTV Call centre. I did call, repeatedly until I got through. Was told that it was a technical error on DSTV side, and that it would be corrected (the long Call centre waiting periods meant that ...