I have been trying to call the DSTV Call centre for the last hour, i have been holding for interval of 20 minutes, 7 minutes and so on. DSTV' s customer care is poor and I think it's beacuse these people couldn't care any less about customers since there isnt muc competition for DSTV. Whether we ...
I just get a blue DSTV sign ad loading on my TV, HD PVR not working no signal and no response from any of the call centres in SA that I phoned - PE, JNB, Pretoria etc. This must be one of the worst Companies in SA for customer service. They are however very good at taking my money for a service I ...
I am unable to get a signal since Tuesday 8 October a.m. I tried to call the call centre on both 083 9003788 and 021 5082222 between 17:30 and 21:30 on Tuesday 8 October, but my call was disconnected every time. How can I get my signal problem resolved if you don't even answer the phone? ...
I have been trying to report XtraView fault that has been going on since Saturday 5th of October 2013 while the Primary decoder won't even show all the channels, I have been calling the call centre since the problem occurred but it only seems like I'm wasting a lot of money because of being put on ...
Over the past 3 - 4 weeks, I have been contacting DSTV helpline for assistance with error codes on my XTRA view decoders. Each time I have been given different instructions on how to clear the error codes. I have been told to restore factory default settings. I have been told to auto tune the TV's ...
I called yesterday and spoke to Ntlantla to downgrade from Premier to Extra and was told that was done. When i got home my account was still not activated. I called again and had no luck, was on hold for more than 2 hours and for result, I couldnt watch tv last night. Your service is pathetic and ...