I called their call center number for cape town on Tuesday evening and the lady could nt help me after I spent 120 in airtime trying to get hold of them. She told me I must take my decoder to a nearest branch which ws somerset west. I took it and it ws working bt when I got home and connected it, ...
For lack of a better word the continuous POOR Customer experience we have been enduring over these last few days is pathetic! The continuous phone calls to a CALL CENTRE, where consultants very willingly take you through a process to assist YOU the customer in FIXING a problem you are told on the ...
I have been calling that call center probably spent 300 worth of airtime. I have been trying to set up my account even worse today I paid R192.50 and stupid dstv still plays 100 only. I'm really sick of that stupid call center. Obviously they don't k ow what they are doing. ...
The Box Office Desktop Player offering online movie rentals is a complete waste of time. Tonight we once again spent R 60 on the same movie and yet the movie did not download. One could understand the odd technical difficulty but this must be the 3rd or 4th time this has happened and there is never ...
Hi there, This is now from my wife's account since I have no other way of following up on my complaint from yesterday. You gave me feedback that my problem has been escalated and that someone will contact me soon. Well I don't know what your soon means but its now a day later and nothing has ...
I have requested that the double charges and all reconnection fees be reversed on my account as Multichoice disconnected my services even though I did not request them to do so due to them allocating the payments late to my account. I pay my account on the date they inform me to pay it. 11 days ...