We reported a very poor cell phone coverage problem with MTN on 21.2.2013 and was advised that the coverage department would reply within 10 working days. It is now 28.8.2013 (6 months later) and we still have no cell phone coverage in our office. No one from MTN has come back to us to resolve the ...
According to the Consumer Protection act i did not receive a notice from you stating that my contract would be completed on the 01/08/13 40- 80 days in advance so i have to pay another month?? i spoke to someone on the mtn chat they told me it was the subscribers duty to keep track of this and it ...
My MTN contract expired on 19 May 2013. I am currently residing in China and contacted MTN via their website on 02 June to notify them that I would like to cancel my contract and migrate to prepaid. I received an email reply on 3 June from MTN stating: "Kindly be advised that migration to ...
I am a Vodacom customer with a telephone numebr assigned to Vodacom - however I constantly have people calling me to complain that they have isues with their air time. These people are MTN customors and are given my number by MTN. No idea why this is the case but it is very annoying! MTN please un ...
Two weeks back I went to MTN branch at Centurion mall to open a contract account and the guy who helped me promised me that on Friday he will contact me with regards to when I can come back to the store if my contract has been approved so I waited until last week when I realised that they are not ...
I REFER TO MY PREVIOUS COMPLAINT (REQ:2467486) WHERE I COMPLAINED ABOUT THE BAD SERVICE I GOT FROM THE MONTAQUE GARDENS REPAIR CENTRE. MY WIFE'S BLACKBERRY WAS BOOKED IN FOR POWER ISSUE. THE REPAIR CENTRE SAID THAT THE PHONE HAD DEEP SCRATCHES AND WAS DAMAGED. AFTER I MADE A COMPLAINT WITH HELLO ...