I share a number with someone whom I receive her messages, calls and bills. When I called customer service and ask if my number could be changed, I was told I have to pay R250 first. Why do I pay if this isn't my fault? WHY? I no longer want to use this this number it makes me sick, I want to port ...
Good day My debit order for August was unsuccessful, so my husband paid the account of R 409.40 for me on August 15th. He unfortunately made a typing error and used the reference 073 837 8333 in stead of 073 837 8999. I have spoken to operators and they assured me that it was sorted and my service ...
We have been loyal MTN contract customers since 1998. We have never seen such poor service. Earlier in the year prior to and while traveling abroad we experienced problems with our roaming. We tried several times and various avenues to make contact with the MTN SP but to no avail. Needless to say ...
I have already moved to a new service provider some time ago. Number ported etc. A stop order from MTN for my contract amount which was terminated is still being debited off my account. When you call MTN they send you from pillar to post without any resolution. Please cancel this account and stop ...
Dear MTN. Once again you have shown me how utterly pathetic your service levels are. I ported to MTN in June 2013 and noticed that the incorrect monthly subscription amount has been calculated on my account since inception. I have queried this on 2 separate occasions but nothing has been done about ...
I recently took out a data contract with MTN (cell number 0834463027), so expected to pay a bit more the first month, but this month received a bill for my laptop and data contract for R1581.40, R1106.61 of which I am being billed for Packet Switched data calls when I specified to Ricky when ...