I replied to Mtn on Hellopeter.com on the 24th August 2013 and have still not had a response! You are not addressing or offering a solution to our problem but keep telling me my son signed the Contract so therefore it is an "open" contract. Veronica, are you aware that maybe, just maybe, ...
I send through this query 21/8/2013 cell 0832598305 with regard to this problem we received sms stating that we are going to be refunded (we are still waiting) BUT what about the internet connection -we signed for R149 pm? query logged with the offices in Beaufort West 11 July 2013 but we are still ...
I have been trying to resolve the following issue by email since May: In the last week (now end August) I have had a number of emails stating I will not receive the products. No reasons. Just you will NOT. My first mail read: The package that was sold to me was a topup 200. There was R200 airtime, ...
We have almost no signal in the Northriding area and I logged a complaint on 17 June 2013. After two weeks I had no acknowledgement and with the help of Altech Cellular Northgate, I contacted the call centre and was then given a reference No. 0056528. After another period of no reaction, I made ...
I would like to know why MTN stopped their billing limit facility. When I applied for an account I chose the one I can afford and can manage. The one contract I took was the laptop and 75mb internet bundle, thinking that if the bundle is finish I can purchase a bundle I can afford. But it did not ...
Roundabout 13/08/15 we discovered that all of the sudden we ran out of airtime when we normally have a few months in reserve because one can accumulate up to 5 months worth. Eventually Mercia took my call and although she could see the long duration calls, she read the numbers so fast I could not ...