Hi i have an account with MTN for more than 8 months, which when i applied was a cash account. i have made 2 more applications using this account with NO problems but recently i made another application for a galaxy tab 7'' which was approved but i returned it because i now wanted a 10''. i was ...
My account gets paid on the last day of each and every month (that is when i get paid) and yet on the fisrt day of the new month it gets suspended. This month i decided to pay it a day earlier to avoid the inconvenience that this causes every month and guess what. I received a sms this morning that ...
I have a contract with MTN and when I upgraded I was asked if I want insurance and I said yes, I wasn't told I would not be insured for the full market value of my phone (iPhone 5) or even that MTN will not be the one insuring me but a 3rd party. I lost my phone and put in a claim with MTN and I ...
I went to upgrade my contract to a combo deal that involved a Samsung TV on a anytime 200. firstly the system was offline so we had to do a telephonic upgrade. however on doing so the consultant was told that that as per an email sent on the 13th they do not order TV's. i was told to by the branch ...
I am appalled by the service I received from MTN Melrose Arch under Laison the store manager. I have a contract with mtn for a samsung s3 and i sent it in for repairs on the 07/08/2013. Laison informed me that it would take between 7-14 working days to get it repaired. today is the 17th day and my ...
I called MTN Coverage as there is almost no MTN coverage at my business premises in Alberton. I was promissed a "coverage assessement" within 12 days. I am still waiting for feedback 28 days later. When I call the coverage department I get promisses that they will call me back, but this ...