I had taken a new contract with MTN corporate in June and was assisted by the Key accounts manager (Dimpho Leisa). For the past 2 months i have been billed incorrectly. I have sent numerous emails and left a number of messages for Dimpho. I have also logged faults with the customer services and ...
Yellow mobile offered me a top up contract but when the phone was delivered on 25/7/13 it was not the phone i was told i would get. On 29/7/13 i phoned yellow mobile to cancel everything as i did not want the phone and did not even open the packaging. I was given a ref # 225814 and told to return ...
In March this year Mr Sanders contacted me from Mtn and offered to upgrade my talk 500 contract to a talk 1200 and sold me an additional 2 Gb data line. And if I took up the offer Mtn would give me R2000 credit. Problem 1: I asked Mr Sanders what the total monthly cost with everything included ...
I phoned you guys twice already! NO answer. I held on for one time 25 Mins and today for almost 40 MINUTES! What must one do to get a hold of you ffs! I need my contract cancelled today but now I'm late due to you guys not answering! So glad I'm leaving you! You guys are terrible! ...
I am a client with MTN for about 14 years and really I have been having so much trouble with wrong billings, contracts and damaged phone but still I stayed loyal. I got a Z10 contract in March 2013 and started complaining end of March about the billing and the phone that restarts al the time. ...
MTN HAS BEEN CHARGING ME SINCE MAY FOR SOME SUBSCRIPTION THAT I HAVE NEVER SIGNED UP FOR. CONTRACT PRICE WAS R289..HAS BEEN INCREASING TO R900 IN AUGUST. THIS IS BREACH OF CONTRACT.. THEY HAVE BEEN BILLING ME WITHOUT MY CONSENT. ...