Having previously had no response from the customer service number 808, I went into an MTN shop (Northgate) and asked about cancelling my Data contract. The agent said that I needed to call 808 and speak to Retentions. I called... 3 times... and each time an agent answered, he/she transferred me at ...
I just want to thank Melissa and her team at Cellular Solutions (MTN) in Nonesi Mall Queenstown for their excellent customer service. When I had problems with my first blackberry it was sorted out within the time frame they gave me, then when it came time for an upgrade, I phoned to book the phone ...
I have canceled my internet with mtn and paid the settle fee that they wanted to close my contract in february, since then they are stil taking my money and was almost 7 times in and said thei wil come back to me, after a weeks wait stil no answer and the back again, i dont have money and they are ...
It has been two years since I have complained about the signal in Secunda area. I gave my address and work address. And no improvement has yet happend. I work for Sasol with thousands of other people. At work it is really necessary/very important to ensure you have enough and good quality coverage ...
Problem experienced: The device is charged @ 80-90% when I switch off the device, when I switch if back on, the device refuses to power up. Charge the device for 24 hours, still device does not power up. I booked in my Galaxy TAB 7500 for the same problem x 3 times. The Technical call centre claims ...
I took out a new subscription from a salesman at the 14th Avenue head office store. I work for a corporate company thats gets staff discount through MTN (the only reason why I took a MTN package). When I got billed, there was no discount. The salesman, and the branch manager have told me that I ...