I contacted the call centre on 808 and advised that my contract is due for an upgrade on the 01/10/2013, which was confirmed by MTN.I explained to the lady that I currently have a Samsung Note I, which has battery issues and I have been to 5 stores and I cannot get a battery and is there a ...
I was trying to get hold of the call center for 2 weeks the following number on 083 123 6084 of witch I hold on for literary hours after hours at a time to no availability ...
I signed a 24 months contract on MTN 3G. Since the beginning I experienced poor to NONE reception where I stay in PTA East. I asked them to cancel the contract, they said "No Problem" just pay the penalty. But HOW can one pay a penalty for NO service/coverage advantage?? I sent numerous ...
This afternoon (2 September 2013) at MTN Sandton City, A customer attendant by the name Nevia gave me bad attitude after I enquired on things I didn't understand about my contract. She raised her voice at me and told me to go and be helped by someone else. She is bad mannered, Ignorant, arrogant ...
I found out about this disgusting act recently when i went to the sandton store to upgrade my phone. initially, i had been with italk which was later bought off by mtn. when i first renewed my contract, i was supposed to pay 300 per month for my blackberry 9780. the lady explained that i have been ...
I am extremely upset with MTN&feel like they do not know what they are doing. In May I upgraded my contract & was a bit worried about phone bills as I was told the phone I was getting used a lot of DATA. So i asked if it was high if I could add data to my contract. When i got my first phone ...