AfricaComplaints.com » Telecommunications » Complaint / review: Mtn - Unlawful billing of content | #200797

Mtn
Unlawful billing of content

I have a mtn uncapped internet bundle which is R289.00
However for the past year I have been billed substantially more than my internet because they keep on registering my subscription with companies that bill for every time i am on the internet. This is however not allowed as I NEVER gave consent for this to happen nor was I notified with regards to this! Their error has cost me R 2000 so far which they do not want to refund and refuse to help with this regard as they say it is not their site therefor not their problem. This has been my 3rd attempt at rectifying the problem and everytime I need to phone the companies on my account to rectify this problem. Mtn cannot prove that I ever gave consent for them to register me with these companies after I repeatedly asked them for proof.

Date:

Company: Mtn

Country: South Africa   City: Pretoria

Category: Telecommunications

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