I ordered a phone with MTN on August a Samsung Galaxy s3. When my phone was delivered FORTUNATLEY i received a call from MTN, they then wanted to confirm particular details like my address, and date of debit order. The consultant then told me that according to their system they should debit their ...
Over the past month I have contact MTN via email and by calling the help desk and have not had a satisfactory response to my query. In fact the latest call I made went to a lady who was down right rude!! I have been using MTN as my internet service provider for at least 5 years, and up till earlier ...
Good day MTN took a debit order of my account a day earlier then every other month. So obviously the payment bounced. I only get paid the last day of month. I had to pay R300 banking charges. I contacted the nearest branch requesting a statement and never received it. The next day I received a sms ...
I went to MTN SP in Centurion yesterday afternoon after having been to 4 other MTN branches in Johannesburg looking for a replacement phone after I lost mine. The atmosphere was very welcoming at this branch the gentleman I first spoke to explaining to him what I was looking for, the budget I had ...
I have had problems with my MTN contract for the past 8 months, I have contacted MTN since I started having overcharging problems. I stopped the debit order facility in June and send me a copy of the action i took due to the fact that they were overcharging me. So I decided not to pay MTN until the ...
We received a huge account from MTN stating that my husband who never downloads, downloaded R2000 worth of data. I contacted them requesting a print out of the site and content which he downloaded and i am still waiting. I have contacted Client Services (which i am happy with) and have received Ref ...