I am a client for 14 years Each time a give a (contract) phone to be repaired they always come with excuses that they can't fix the phone because of the following reasons Phone is discontinued or has a water damage So I think that the people are unskilled and can't do their work properly and my ...
I am from Gauteng and my phone decided it wont work in Durban. Went in to purchase a specific Cell phone from MTN Coastlands Gatemax, Umhlanga. Justine Rajana helped us.requested the cell in catalogue, Not in stock, tried every MTN store in the area. No Luck. Showed us various phones and explained ...
I would just like to say thank you to Eileen van Wyk for resolving the query I had regarding a billing charge received only after 2years. Once again Really Great service received from her. you have really set the example to other service providers out there. Kind regards ...
A Month ago my S3 just died on me I took it to a MTN for repairs.. After a week I was told to collect my phone. On arrival at MTN, I was informed that my phone did not get repaired, because it had water Damage. I was very surprised by this diagnosis, because I know my phone was never near water. I ...
I was due for an upgrade in February with MTN for a new phone. i contacted them and i wanted an iphone5, Thabiso who was a sales consulted told me that the phone was not available on top-up 200 but only on an open line. He also advised me to take the phone on open line because I wanted the phone so ...
I had a case where someone took a contract with MTN with my ID and I went to the MTN Eastgate to report this with the necessary details (i.e. Affidavit, ID copy, etc.). This was last year 2012 in August. Today 05 September 2013, I went to an MTN to try to buy a new phone only to find out that this ...