I lost my phone on 12th Sep and reported to Tembisa station and they did the affidavid for me although i could not get hold of mtn on 808. on the 13th Sep i went into the killarnery branch to block/blacklist the phone and process my insurance claim. they blocked the phone and said they could not ...
I renewed my cell phone contract 6 months ago and changed phones from a Blackberry to a Samsung. At no point did the consultant inform me that I had to cancel BIS subscription on my own. This resulted in me paying for BIS that I have not used. I would therefore expect that money to be reimbursed ...
Since 2009 that i took a contract phone with mtn and my sim card was closed because i owed them i paid it up but everytime i went to their stores they told me they cannot assist because my account was with the legal department and they cannot reacivated my sim card since then around July. ASugust ...
I would like to thank the above mentioned consultants (Eileen Van Wyk & Trevashen Haripersad) for their outstanding service. To cut a long story because of the world we live in, my id was and numerous Mtn accounts opened up under my name, Eileen brought this to my attention and assisted me ...
My phone has been in and out of repairs, for the very same problems. I sent my phone in for repairs on 12/08/2013 and got a replacement phone immediatley. My new phone has since gone to repairs again for the very same problem. I'm highly IRATE because NO ONE has given me a call to update me ...
I would like to do an early upgrade with MTN. I will be able to Upgrade my contract on 16-10-2014 but due to my phone was damaged it does not work anymore. I approached MTN about an early upgrade as it is only a month to go before my regular update. I have 3 other contracts with MTN. Of course I ...