I went to East Rand Mall on Saturday 7 September and upgraded my contact. I chose a Samsung (moving away from Nokia for the first time in ages). it has turned out to be the biggest mistake of my life. The phone is a disaster! The touch screen barely responds when touched. Navigation is confusing. ...
MTN has to be hands down the worst customer service provider that I have ever encountered. This is a classic example of a company that is more focused on flashy advertising and attracting new customers than actually making sure that they put the same amount of effort into keeping their customers ...
I tried to do a sim swop through 173 however failed on the questions and was requested to submit affidavit and fax it to nokukhanya, i have done this and was advised that this would take to 24 hours to do this, i have been calling to enquire about the receipt of the fax however no one is able to ...
On the 5 August I requested an upgrade of my wife's cell phone and MTN upgraded the wrong phone. From then until now 13 August they still have not rectified this problem. Apart from dropping of calls, slow information/data transfer and I have a fast internet connection which has become very very ...
I upgraded a contract and was advised that they do not have stock but they completed the forms and advised that they will enquire and get back to me. Needless to say, I received no feedback. Last week I called Head office KZN and had a long discussion with a lady who promised to have a manager ...
MTN is far the worst telecommunications provider I have ever come across- this is now my 3rd/4th month trying to resolve this with no luck- MTN keeps debiting me sending me letters for a contract that was cancelled/ a contract that never took place- I dare MTN to try and debit my account this month ...