So after several calls and SMS's from MTN for nine months I finally upgraded my handset to the Samsung S4 and Tablet package. I have been to five MTN stores who never had stock, but luckily found both devices at the Wynberg MTN Branch in Cape Town on Friday 20th September 2013. Two hours since my ...
I have a contract with MTN and i called in on the 2nd of August 2013 to change my debit order details and the date, i spoke to Thato who told me that "because of your billing cycle you debit order will start on the 20th of September". But the debit order went off on the 2nd of September ...
Nomapesi Maruta Customer Services I noticed that you tried to debit my account on the disputed amount (R 512.99). Please note I have reversed the debit and will continue to do so until the matter is resolved. I have below the first emailed notice to you about the matter of the incorrect invoice. In ...
On the 4 th of Sept 2013 I phone MTN about poor coverage on our farm. They gave me a ref nr 0057432 and told me somebody will phone me in 10 working days... nothing happened, so I phone again, the lady told me some one will phone me today!! And nothing happen, so I phone again, and again only to ...
On Friday the 20 Sept I recharged my prepaid fone with R180 airtime. I then borded a train Gauteng to Mosselbay... there was poor netwok connection and the battery was flat. The calls that I made that could not have reaced R50 hence there was poor connection. To my surise when I was checking my ...
MTN im tired of calling you guys for a simple query, i want to change my tariff plan to MTN ZONE i dialled *141*4*2# on my phone then it says i am not allowed, i called the call centre last month they said i am allowed to change tariff plan after a month, come this month i called again they ...