I am changing my service provider as MTN doesn't care!!! My phone was on Saturday and MTN call centre doesn't give a s with their Ayoba nonsense. I tried to call from 3 different numbers and MTN call centre was unavailable for almost 2 hours to report my phone. I know it doesn't cost MTN anything ...
My contract with MTN has expired ages ago and after going in to their branch in June 2013 confirming cancellation of my contract they are still billing me. We have relocated to Namibia and can't even use the account. Now I get a bill of R853.82 that my account is overdue they do not want to close ...
My first email to MTN dated 2013-07-15, stated i would like to cancel my contract. this email served as my one month notice period as the contract would end on 2013-08-15. Three different consultants responded to my email. i was advised the contract would be cancelled and the last debit order would ...
I had 3 MTN contracts, of which 2 were data. As I battled to get 3G/HSDA signal in my centrally situated area, and two e-mails of complaint in this regard went unanswered, I started moving to another cellular SP. I gave notice on 1 MTN data contract as most of its data went unused due to poor ...
I have 2 contracts with MTN both of which came to an end now. So I called the Retention department for an upgrade. Since Friday 13 September 2013 till today Saturday 21 September I have been waiting for my upgrade to be finalised. I have been promised different incentives to upgrade and each time ...
I have complained many times before and after each complaint the service improves a little bit but it is not long before we are back to square one. Every long weekend we end up with no signal and we cannot connect to the net, If you do get on then it will only be fore a short while before you are ...